Home » Student Resources » Student Policies

Student Policies

Tuition and payment policies

Tuition & Fees: All fees and charges are subject to change without prior notice. The Arizona School of Real Estate & Business requires payment of all tuition, textbooks and fees in full at the time of registration. Payment can be made by cash, check or charge.

Returned Check Fee: All returned checks are subject to a $35 returned check fee. This fee is in addition to any fees charged by your bank or financial institution.

Shipping & Refunds: Shipping for books and materials is non-refundable if you choose to return your courses

Attendance and course completion policies

To ensure the best learning experience, students are encouraged to complete all courses as they are scheduled at the time of registration.

Scheduling Flexibility Policy: A student may take up to six (6) months from the date of purchase (hereinafter “date of enrollment”) to complete a course or “package” for which the student registered including any required school exams.

Audit Policy: ASREB package students may audit any specific course or courses within their package one (1) time within a six (6) month period from the date of enrollment in the course/package, if space is available. (3 months for Mortgage Loan Originator). If a student wishes to retake a course(s) within their package after they have audited one time at no charge, the student is subject to pay full price for course(s). No certificates are given to audit students.

Extension Policy: A student who wishes to retake or continue any portion of the program more than six (6) months from their original date of enrollment, but less than 2 years, who paid the tuition in full, will be charged a non-refundable fee (either 3 or 6 months). Once the fee is paid the student has the extension period from that date to complete the course and test requirement successfully.  After two (2) years from date of enrollment, if the school exam has not been successfully passed, the student will be charged full tuition and must retake all of the classes of their program.

Testing No-Show Policy: Students who scheduled an exam and do not show up for their scheduled exam may be charged a $10 no-show fee.

Video & Photography

Electronic Devices: Electronic devices are to be turned off – no use of phones, tablets, video cameras, recording devices, or any other electronic device inside the classroom. Absolutely no recording of audio or video by any device is permitted without prior written consent and approval. All materials, both written and verbal, are proprietary to ASREB and cannot be used outside the purposes required for course completion.

ASREB regularly videotapes classrooms, and by your attendance, you hereby grant to ASREB and its affiliated companies and successors, the full right and unrestricted permission to use and reuse your “likeness, voice, name, spoken words and written statements” {my “PERSONA”}. My PERSONA may be used in any form or through any media now known or hereafter to be developed.

Unless I notify ASREB in writing that I do not agree to these terms, I hereby waive my right to approve materials and release, acquit, and forever discharge ASREB, its agents, officers, directors, employees, and affiliated companies from all claims or liabilities arising from any use of my PERSONA in any medium.

Refund policies

Refunds requested for classroom/livestream and online courses will be processed in the following ways:

Online Courses: Starting from the date of purchase, students have 30 days to request a refund. 

Livestream and Classroom Courses: Students must request a refund within 24 hours from the first day of the Livestream or Classroom course to receive a refund. Students can swap to a self-paced online course if they no longer qualify for a refund. Livestream and Classroom students who do not attend class – whether one or multiple classes – will not receive a refund.

All Modalities 

  • If a course is completed, it does not qualify for a refund.  
  • Refunds will be based on the modality in which the student started their coursework. 
  • If the student purchased a membership or package and completed at least one for-credit course, a refund is no longer available for the entire membership or package.  
  • Bookstore items purchased separately from a package are non-refundable.   
  • Any refunds for packages that included physical textbooks and or materials will be refunded less a $50 refund fee.  

Pass or Don’t Pay Guarantee:  We’re so confident in our exam prep, we guarantee a first-time pass on your state exam, or the exam fee is on us. Each of the following requirements must be met to be eligible for the Pass or Don’t Pay refund:

  1. Practice – From the time of purchase, you have 180 days to complete all 90 hours of required course work and successfully pass the school exam. You must also complete the crammer course prior to taking your state exam.
  2. Take Exam – Sit for you state’s licensing exam within 14 days of completing your school exam.
  3. Exam Results – PeasonVue will notify you of your exam results and provide a score report.
  4. Celebrate, or get your money back – If you do NOT pass your state exam on your first attempt, simply send us your PearsonVue score report and we will refund your state exam fee.

*Students must email their PearsonVue score report to info@asreb.com. Upon confirmation of refund requirements, the school will issue a refund for the first state exam fee of $75.

CompuCram Refund Policy: Please refer to the general refund policy on http://compucram.com . *CompuCram products purchased within a package on https://www.asreb.com/ are not eligible for a refund.

How to request a refund:

  1. Call Support: 877-812-3269
  2. CompuCram email: support@compucram.com

Refund Calculations

After school determines that a student has officially withdrawn, credit card refunds will be credited to the card used to make the purchase within five (5) business days; cash or check purchases within forty-five (45) business days. No prior credit (money or attendance) will be issued to the student if they receive a refund then re-enroll at a later date.

To request a refund for classroom/live stream courses, please contact a Student Services Associate at 1 (800) 659-8088.

For Home Inspection refunds, please refer to the registration form. Our refund policy meets the Private Postsecondary education guidelines.

Online CE Tuition

Refunds requested for online continuing education courses that have not been completed: Students who purchase an online class may cancel within 30 calendar days after the date of enrollment.

To request a refund, contact Technical Support:
support@fastclass.com or 1-866-455-3278.

Technical Support Hours:
Monday through Friday 9:00 am – 7:00 pm | Saturday 10:00 am – 3:00 pm
Closed Sundays and major holidays

**Any tuition paid with a credit card will have the refund processed within 5 business days.**

* Policies are subject to change

Have a question? Call us at 800-659-8088 We’re here to help!


You are now leaving ASREB.com

Cancel